Please note that to use Softflare e-mail accounts to SEND e-mail you will need to set "My Server Requires Authentication" as ON:
Mozilla Thunderbird
- Go to Tools, then Account Settings, then Outgoing Server (SMTP) (normally the bottom item of the left-hand menu)
- Select the server (if there is more than one account listed) that you wish to use to send e-mail and press the Edit... button.
- Check the Use name and password option.
- Add your User Name (which will be your full email address)
- Click OK
Thunderbird will ask you for your password the first time you send e-mail and you can optionally save it at that time so that it will not ask you again.
Microsoft Outlook 2007:
- Click Tools then Account Settings
- Ensure you are on the E-mail tab at the top of the windows
- Click on the relevant email account and click Change... at the top of the window
- Click More Settings
- Click Outgoing Server
- Check My Server Uses Authentication
- Select Use same settings as my incoming mail server - in certain cases where this doesn’t work you may need to click on log on using and:
- Type Account Name (which will be your full e-mail address)
- Type Password (which will be your email address password)
- Click OK
- Click Next
- Click Finish
- Click Close
This should fix Outlook to send email. Close Outlook and reopen it to start sending mail.
Microsoft Outlook 2002/2003:
- Click Tools then Email Accounts (Accounts and Services on older versions of Outlook)
- Click View and Change and Click Next (skip if it opens up to the account screen)
- Click Change or Properties of your Email Account
- Click More Settings
- Click Outgoing Server
- Check My Server Uses Authentication
- Select Use same settings as my incoming mail server - in certain cases where this doesn’t work you may need to click on log on using and:
- Type Account Name (which will be your full e-mail address)
- Type Password (which will be your email address password)
- Click OK
- Click Next
- Click Finish
This should fix Outlook to send email. Close Outlook and reopen it to start sending mail.
Microsoft Outlook Express:
- Click Tools then Accounts
- Click Mail
- Click Properties (for your domain name if there is more than one mail account listed)
- Click Servers
- In the Account or User Name field (which will be your full e-mail address)
- Put a checkmark by My Server Requires Authentication at the bottom of the page.
- Click Settings
- Make sure Use same settings as Incoming server is selected
- Click Apply
- Click OK
- Click Close
This should fix Outlook Express to send email. Close Outlook Express and re-open it to start sending mail.